How To Check Your Subway Gift Card Balance

Subway gift cards make great gifts for sandwich lovers. The convenience of having a prepaid card to use for Subway purchases is appreciated by many. But how do you check the balance on a Subway gift card? Here are some easy ways to keep track of the funds available on your Subway gift card.

Subway Gift Card Balance

Check In-Store

The easiest way to check your Subway gift card balance is to ask an employee at a Subway location. When you are buying your sub in-store, simply hand your gift card to the cashier. They can swipe the card to pull up the balance and tell you how much remains. This is the quickest method to know exactly how much money is left on the card so you can plan the rest of your order accordingly.

It only takes a few seconds for the cashier to check the balance on the point-of-sale system. The cashier will apply the gift card toward your total and inform you of the remaining balance after your purchase is complete. If you ask, they can even print a receipt showing the previous and current balance amounts.

Call Customer Service

Another way to check your Subway gift card balance is to contact Subway customer service and ask an agent. The toll-free customer service number is 1-800-888-4848. Hours vary but they are typically available from 8 AM to 11 PM on weekdays and 9 AM to 9 PM on weekends, Eastern Time.

Check in Store

When you call the Subway customer service line, select the option to speak to a live agent. Let them know you are calling to check your Subway gift card balance. Have the 16-digit card number ready to provide. They will access your account and can tell you the current dollar amount available. This is an easy, convenient way to check a balance when you aren’t near a Subway restaurant.

Check Online

For added convenience, you can also check your Subway gift card balance online. Go to and click “Check Your Gift Card Balance” in the top menu bar. Enter the 16-digit card number and the 6-digit security code from the back of the gift card when prompted. Click “Check Balance” and it will display the current dollar amount remaining on the card.

Check Online

This online balance checker tool connects with Subway’s gift card system in real time. It securely retrieves and displays your up-to-date balance information. You can check your card 24 hours a day on the Subway website.

Use Subway App

The official Subway app also allows you to conveniently check gift card balances. Download the Subway app on your iOS or Android device. Open the app and select “Check Gift Card Balance” from the menu. Enter your 16-digit gift card number and 6-digit security code when it asks. The balance will instantly appear so you can see how much is available.

With mobile app access, you can check your Subway card balance anywhere, anytime. Before heading to a restaurant to grab subs, open the app to view your balance and know exactly how much is on your card. The app provides the same capability to view gift card balances as the website.

Check Your Receipt

After purchasing a Subway gift card, check the printed receipt for balance information. Most Subway locations print the card number, security code, and initial balance on the receipt when you buy a gift card. This provides you with a written record to reference later on.

The receipt balance shows the full amount that was loaded onto the card at purchase. But since it doesn’t update as you spend the balance down, you’ll need to use one of the other checking methods to view the current amount. Still, holding onto the original receipt provides helpful verification if you ever need to inquire about the account.

Call Back for Past Purchases Balance

If needed, you can call a Subway restaurant location to ask about the balance remaining after a previous purchase with your gift card. Have the date, time, and amount of your gift card transaction ready. An employee can look back through their system records and determine what their balance total was after that purchase.

While they won’t have an updated balance amount beyond that purchase date, it can fill in gaps if your records are incomplete. Just call the location during normal business hours and ask them to check previous transactions associated with your Subway card. Provide the card number and details of your past purchase for reference.

Purchase History in Online Account

When you register your Subway gift card online, you gain access to your balance history and past purchase information. Log in to your account and navigate to “My Cards” on your account dashboard. Here you can view your card’s current balance as well as previous balance amounts after each transaction.

This gives you detailed records of your Subway gift card activity and balance over time. The history can help verify past balances if you ever need to dispute a transaction on your card. Keep your card registered to your online account for easy access to historical balance data.

Set Up Email Notifications

For frequent tracking, you can set up balance email notifications through your online Subway gift card account. Log in at, go to “My Cards” and edit your card’s notification settings. Check the box to enable “Balance Reminder” emails.

With this activated, Subway will automatically email reminders to you whenever your gift card balance drops below a threshold, such as $10. The email contains your current balance amount for convenient monitoring. Set the threshold amount based on your individual tracking needs.

Check Any Remaining Balance

Don’t let a leftover change on a Subway gift card go to waste! Even if you think your balance is low or empty, take a minute to check it using one of the methods outlined above. You may have just enough left for a cookie or fountain drink on your next visit. Knowing the balance helps prevent any awkward moments at the register when the cashier says there are insufficient funds on your card.

Stay proactive by periodically checking your Subway card balance as you use it. Keep the options handy for looking up your balance in-store, online, or by phone. Before you know it, you’ll polish off that card and can then treat yourself to a fresh Subway gift card!

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